FAQ's

1. Why do I need a luxury bag display(LBD) case?

Owning an iconic leather handbag or purse is an investment. It's now well-known that certain bags hold value over time and can be sold, or passed on to the next generation of bag lovers. However, they are also one the most delicate pieces of luxury you'll ever have. Leather needs protection from the elements, mainly dust/stain, moisture and sometimes even from itself(storage marks from it's own hardware, think chain straps). So protecting them is essential but, it can be a chore. With this in mind we designed the LBD to provide an easy and yet optimal protection for your beautiful investments for years and decades to come.

2. What makes the LBD case unique?

We are the first and only company in the market to design and create a niche product for the specific purpose of protecting and displaying luxury bags with ease. Some of the design features that are worth noting are the following:

a. Dust/stain protection and ventilation- In addition to the obvious benefit of a transparent enclosed unit, we provided ventilation windows on the sides (partially covered by the overhang of the lid when closed) which provides adequate ventilation but minimize entry of dust. This holes expand and work as a handle when you slide your finger in the ventilation holes. (see gallery for pictures). A transparent case also makes the necessary periodic inspection of sensitive leather bags very easy, especially compared with use of dust bags and boxes for storage. 

b. Dehumidification/Moisture Control - Moisture is the Nemesis of Leather. At Relative Humidity above 60%, leather is susceptible to mildew and mold which are irreversible. In addition to the design features that provides generous ventilation, we included in the case a customized extra large bag (70 grams) of reusable desiccant that has a color indicator so you know that the dehumidifier/desiccant is working and when it needs to be recharged. It provides a reliable way of dehumidifying the case for months. Unlike using disposable desiccants, we try to be environmentally and economically sound, by using a desiccant that can be reused over and over again.  

c. Hooks to off-load hardware pressure from the leather - We added hooks to the lids in some models for the purpose of off-loading the strap or other hardware that can potentially dent or make a mark when accessories or hardware come in contact with the leather for a prolonged period of time. The hooks can also help keep the bag in its optimal storage position.

d. Made up of premium,polished, clear acrylic - Allows you to showcase and appreciate your bag while giving them optimal protection, keeping them pristine. We can't emphasize this enough! Just seeing our bags around makes us happy every day! We don't particularly enjoy having to hide our bags time and again to keep them protected. Who has the time for that? It also makes deciding the appropriate bag for the outfit, or more commonly,  the outfit for the bag, a cinch.

3. What is your Return Policy?

We stand by our product but we know that customers have specific needs that we may not be able to meet with our current product selection at this time. We have a generous return policy to encourage bag owners to try our LBD. We will accept any returns within 21 days of purchase. However, since these are bulky items to ship, we can't refund or cover return shipping. And because we will have to repackage the return, we will have to charge a restocking fee of 10%.

4. What if there's damage to the product when it arrives?

Let us know right away (on the day of receiving the damaged product) and attach some pictures to properly document the damage. If you let us know promptly and we have the item in stock we will send a replacement and a shipping label for the return of the damaged item.   

5. How do I use the Desiccant?

A detailed instruction is available in the "how to" drop-down menu of the website. Essentially, you microwave it for one and a half minute and it's good to go.

6. Do you give discounts for high-volume orders?

Yes. Contact us please and we'd love to work with you on this!

7. What if I have a bag that will not fit in any of your current product offering?  

If this is the case, please let us know. We are working on expanding our product line and are guided by the needs of our customers. We will let you know when a product that may fit your particular bag becomes available.

 8. Is LBD affiliated with any of the luxury bag brand?

No, we are not affiliated with any pre-existing luxury bag brand. The pictures in the website are for illustration purposes only. All other company brands and product names are trademarks or registered trademarks of their respective company.

9. Do you combine shipping?

We realize shipping can be expensive for bulky items like these. We will try our best to combine shipping. A lot of times, we may be able to put a smaller case inside the bigger case. Contact us and we will try our best to accommodate your request.